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HOW MERVIO WORKS

Two ways to sell.
One simple flow.

Sell at the merch table or let fans order from anywhere in the venue.
See how your crew handles each sale.

At the merch table

  1. 01

    Build the order.

    The fan chooses their items and sizes. Your crew adds them to the order in Mervio.

    CREW VIEW
    Black Mervio tour tee
    Mervio tour tee$35
    SMLXL
    Added to order #042
  2. 02

    Make checkout quick.

    The fan taps or scans, then confirms and pays with Apple Pay or Google Pay. No typing. No extra forms.

    YOUR ORDER · #042
    Black Mervio tour tee
    Mervio tour teeBlack · Medium
    Total$35
    Confirm and pay
    Apple Pay · Google Pay
  3. 03

    Hand over the merch.

    Your crew sees the payment confirmation instantly. Hand over the items, mark the order collected, and serve the next fan.

    CREW VIEWPayment received.Order #042 · Mervio tour tee
    ✓ Handed over

From anywhere

  1. 01

    Make your store easy to find.

    Place a QR code or Tap Point around the venue, or share your store link before the show.

    TONIGHT’S MERCH
    Black Mervio tour teeTour tee$35
    Mervio vinyl recordLive vinyl$30
    Your bag · 1 item
  2. 02

    Let fans order.

    Fans choose and pay without visiting the merch table first. They receive an order number and a pickup QR code.

    YOUR ORDER · #042
    Black Mervio tour tee
    Mervio tour teeBlack · Medium
    Total$35
    Confirm and pay
    Apple Pay · Google Pay
  3. 03

    Find it. Hand it over.

    At pickup, your crew scans the fan’s QR code or looks up their order number, then hands over the items.

    YOUR ORDER · #042Ready to collect.Example pickup QR illustrationMervio tour tee · Black · M
    Paid · Show your code to the crew

Handle size exchanges at pickup.

Your crew can make the change right in the app.

Available, equal-price sizes.

Keep pickup moving.

Set up a pickup-only line so fans with paid orders can skip the purchasing queue.

YOUR NEXT SHOW STARTS HERE

Sell merch.
Grow your fan list.

Collect email addresses and phone numbers at checkout with Apple Pay or Google Pay.*

No typing. No extra forms.

How are fan details collected?

Apple Pay and Google Pay can share the contact details a fan provides through their wallet during checkout, just like an online order. Mervio saves the available email address and phone number with the purchase, without a separate form for the fan or manual entry by your crew.

*Contact details collected when available. Fans can uncheck marketing updates before paying.

READY FOR YOUR CREW

Keep your merch table moving.

Build orders, see payments instantly, and hand over merch—all from an iPad, phone, or computer.

Phone. Tablet. Computer. Your call.

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